About Single Source Blog

Single Source is your one-stop business blog for procurement insights and thought leadership. Our focus is to help you overcome day-to-day challenges and make your business more productive.

Whatever industry you’re in, we’ve got the ideas about how you can make more happen for your business. We share those ideas here on our blog.

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Our Single Source authors

Scroll down to meet Staples business experts and guests contributing to our blog and click on an author of interest to view their published stories.

Rob FearnleyRob Fearnley

Head of Facility Solutions, Staples Australia and New Zealand

With more than 10 years’ sales experience, Robert has held a number of senior sales roles at Staples focused on working closely with the corporate sector, handling major national accounts. Robert is experienced in managing client KPIs, creating and executing business plans, and outlining process improvements.
Robert enjoys the challenges of providing efficiencies and tailored solutions to help customers manage their facilities better through his insights on market trends and innovations.

Rob FearnleyLisa Macdonald

Customer Experience Manager, Staples Australia and New Zealand

Lisa is the Customer Experience Manager at Staples and holds over 14 years’ experience delivering customer experience, acquisition and retention marketing, brand strategy and segmentation initiative’s for corporate and government organisations. In her current role, Lisa is responsible for generating customer insights that create a higher degree of loyalty with our customers and has a strong focus on enhancing our customers digital experience.
Lisa is passionate about enabling Staples to embrace a culture where we put the customer first as well as deepening our relationships with customers by understanding their challenges and frustrations.

Jarad Nassjarad nass

Head of Business Furniture, Staples Australia and New Zealand, and General Manager, Business Interiors by Staples Australia and New Zealand

In 2014, Jarad introduced Business Interiors by Staples to the Australian and New Zealand market, adopting the brand from our North American operations. In his current role, he oversees both Staples Business Furniture, the transactional furniture arm of Staples, and Business Interiors by Staples, which is focused on supplying furniture and services to the commercial interiors market.

Fiona Paterson Head of EducationFiona Paterson

Head of Education, Staples Australia and New Zealand

Fiona heads up the Education Team at Staples and uses her extensive sales and training background to manage various education initiatives. In her current role, Fiona overseas the annual Back-to-School campaign which focuses on engaging schools, teachers and parents to support students with educational supplies. Fiona is passionate about leveraging Staples sustainable supply chain to ensure students of all year groups can easily source school lists and learning materials through-out the school year.

Office solutions_Aaron McLeodAaron McLeod

National IT Program and Software Manager, Staples Technology Solutions Australia and New Zealand

In his current role, Aaron is part IT evangelist, part marketing guru, providing important IT industry insights on current and future IT trends in the ANZ market to enable our sales teams to ride these waves of innovation. Aaron works in close alignment with our Tier 1 hardware and software partners and IT based marketing and event agencies to drive closed-loop consideration and nurture programs into the IT market to support Staples’ unique go-to-market.


Vanessa Thorpe_Office SolutionsVanessa Thorp

Corporate Responsibility Manager, Staples Australia and New Zealand

Vanessa is the Corporate Responsibility Manager at Staples and has extensive experience working and partnering with not-for-profits and charities across a number of industries. In her current role, Vanessa works with customers, vendors and local stakeholders to develop programs and initiatives that support the communities and environment in which Staples operates. As a passionate advocate in closing the gap between Indigenous and non-Indigenous Australians, Vanessa is also currently implementing our 2015-2017 Reconciliation Action Plan.

Richard LangeRichard Lange

Sales Manager, Staples Facility Solutions

Richard has been with Staples for more than 16 years and involved with the Staples Safety Solutions division since its inception. In 2014, Richard was notably involved with the nationwide program rollout, conducting training, together with Staples’ safety suppliers, for several hundred sales and support staff around Australia. Richard is passionate about safety, and combining our product offering with Staples’ supply chain expertise, to provide customers with a total solution that meets their procurement and financial objectives as well as enhancing the wellbeing of their people.

Elese Barrymore Online Content ManagerElese Barrymore

Online Content Manager, Staples Australia and New Zealand

Elese is the Online Content Manager at Staples and has an extensive background in digital marketing and producing persuasive on-line corporate content. She works closely with our subject matter experts to provide best practice office solutions and procurement insights that help businesses reduce the complexity and cost of procuring a range of business essentials. Elese is passionate about educating organisations on the value of partnering with a Single Source provider and supporting businesses to #makemorehappen.

Karl SiceKarl Sice

Head of Technology Solutions, Staples Australia and New Zealand

Karl heads up the award-winning Staples Technology Solutions team. He’s a transformation and explosive growth generation specialist, with a reputation for identifying and implementing innovative approaches and strategies that increase revenue, productivity and efficiency.

Karl has led the onboarding of key alliance partners such as Lenovo, HP and Microsoft to expand the company’s capabilities, markedly extended its market reach and enable new and strategic growth streams to flourish.

Sean Matthews_National Sales Aged Care ManagerSean Matthews

National Sales Aged Care Manager, Staples Australia and New Zealand

Sean is a National Aged Care Manager at Staples and has extensive sale management experience assisting corporate and not-for-profit organisations achieve operational business outcomes. In his current role, Sean provides valuable Aged Care insights to assist businesses achieve healthy, safe and supportive facilities for their residents. Sean is passionate about making a difference in Aged Care and partners with businesses to thoroughly understand organisational challenges and provides sustainable solutions that improve the quality of service for aged care residents.

Leon ScottLeon Scott

National Software & Solutions Business Manager, Staples Australia and New Zealand

Leon is the Head of Software and Solutions at Staples and holds over 10 years’ industry experience working with commercial organisations. In his current role, Leon is responsible for building the strategy and direction for software solutions, specifically the “cloud”. He uses his extensive experience working for vendors, distribution partners and value added resellers to provide expert advice on the constantly evolving technology landscape.

Leon is passionate about adding value to businesses to help improve efficiencies, productivity and increase profits. He takes the time to understand today’s business challenges to build cost effective solutions for Staples customers.

Cristian Racolta

Head of Mid-Market, Staples Australia and New Zealand

Cristian heads up the Mid-Market Team at Staples and uses his extensive sales, financial and strategic planning background to grow the Mid-Market segment. In his current role, Cristian is responsible for evolving the Staples small and medium (SME) business offering to become a destination for everyday essentials as well as Furniture, Technology and Print and Marketing Services.